World Retail Podcast
The World Retail Podcast is here. We have now taken the World Retail Congress content from beyond the stage to give you year round insight from retail leaders across the globe.
Series One of World Retail Podcast, 'Disrupt or Be Disrupted' brings together retail leaders and industry experts to share their experiences and insights into today's challenging retail industry.
All Episodes
.png)
Unlocking Volume Growth: Differentiate to Drive Demand
Join Niamh Stone, Programme Director for World Retail Congress on the World Retail Podcast with this episode on Unlocking Volume Growth: Differentiate to Drive Demand. In this episode, we sit down with Markus Schmid from AlixPartners and Torsten Toeller, founder of Fressnapf, Europe's leading pet retail brand. We explore how differentiation can be a powerful catalyst for driving demand in today's challenging retail environment. Torsten shares his journey from a single store to a market leader with nearly 3,000 stores across 15 countries. Discover the strategies behind Fressnapf's success, including their unique approach to franchising, international expansion, and the integration of value chains. Tune in for insights on turning disruption into opportunity and building long-term resilience.
Knowing your Customer: The Lululemon Approach to Creating Community
Join this new episode of the World Retail Podcast to delve into the art of knowing your customer with lululemon's unique approach to creating community. In this episode, Ian McGarrigle, Chairman, World Retail Congress sits down with Danny Ryder, Chief Digital Officer, lululemon and Evan Sheehan from Deloitte to explore how lululemon has mastered the balance between global brand presence and local community engagement. Discover how this iconic brand stays relevant by addressing unmet consumer needs and fostering personal connections through innovative products and experiences. Tune in to uncover the strategies that keep lululemon at the forefront of the ever-evolving retail landscape.
Knowing your Customer: How Tesa is Turning Insight into Action
In this episode of the World Retail Podcast, Niamh Stone, Programme Director of World Retail Congress, explores the critical role of customer insights in shaping effective retail strategies. Joined by Christopher Roskowetz from Deloitte and Andreas Bork, VP of E-commerce at Tesa, they delve into how businesses can transform real-time data into actionable insights for profitable omni-channel execution. Discover how aligning on commercial goals and leveraging the right customer signals can drive growth and enhance customer-centric strategies. Tune in to learn how Tesa and Deloitte are pioneering these transformative approaches in the retail landscape.
Knowing Your Customer: The Meta Perspective - The Future of Discovery
In this episode of the World Retail Podcast, we delve into the transformative role of AI and emerging technologies in retail. Join Niamh Stone, Programme Director of World Retail Congress as she welcomes Kai Herzberger from Meta and Dennis Ortiz from Deloitte to explore how retailers can better understand and engage with consumers in a rapidly evolving digital landscape. Discover how brands can leverage AI to enhance customer experiences and drive efficiency, ensuring they remain competitive in a world where consumer expectations are constantly changing in this far-reaching episode.