Consumers: Lessons in Global Convenience

World Retail Podcast

• 42 min

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Join Ian McGarrigle on the final episode in this series of the World Retail Podcast as we delve into the dynamic world of global convenience retail with Niall Anderton, SVP of Strategy and Transformation at Couche-Tard. In this episode, we explore how this retail giant, with its 17,000 stores across North America, Europe, and Asia, navigates the complexities of evolving consumer preferences and digital transformation. With insights from Mark-Anthony Ashfield of Deloitte, we discuss the importance of customer experience and the company's commitment to being fast, friendly, and customer-ready. Tune in for a fascinating conversation on the future of convenience retail.