AI: Hype vs Reality - Profitability and Productivity with Ocado
World Retail Podcast
Join me, Ian McGarrigle, on the World Retail Podcast as we dive into AI's transformative role in retail with Gabriel Straub, Chief Data Officer at Ocado. In this episode, part of our series "AI: Hype or Reality," we explore Ocado's pioneering use of AI in online grocery. Discover how AI has been integral to Ocado's operations, from optimizing supply chains to enhancing customer experiences. Gabriel shares insights on balancing customer satisfaction with operational efficiency and the challenges of integrating AI into retail. This conversation, featuring Catherine Brien from AlixPartners, sheds light on the future of AI in retail and offers valuable lessons for retailers navigating this evolving landscape. Tune in to understand how Ocado's tech-driven approach is reshaping the way we shop.
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